Page 122 - 2023年中科VDR報告書_英文版
P. 122

Stake-                                  Communication
                            Stakeholder Importance                          Communication Effectiveness
                 holder                                     Channels

                                                      Education and training
                           The service capability of the
                           Bureau is derived from having   Sexual harassment
                           excellent employees. The   complaint hotline
                                                                             ◉ ◉ The average time spent on
                           CTSP Bureau attaches great
                                                      Director-General's       employee education and
                Employees  importance to employee
                                                      mailbox                  training was about 63 hours
                           input and maintaining
                                                                               per person.
                           smooth, interactive
                                                      Internal e-bulletin
                           communication channels to
                           ensure maximum efficiency.  Official notification
                                                      system

                                                                             ◉ ◉ Holds about 3 publicity
                                                      Publicity, seminars &
                                                                               sessions on labor laws such as
                                                      briefings
                                                                               the Labor Standards Act and
                                                                               the Gender Equality Work Act
                                                                               every year.

                                                      Phone contact          ◉ ◉ 10 Environmental protection
                                                                               regulation briefings, and 31
                                                                               Park business counseling
                                                                               seminars.
                                                      Manufacturer visits
                                                                             ◉ ◉ Overall satisfaction survey
                           The core governance goal of                         score of manufacturers in 2022
                           the Bureau is to expand the                         and 2023 were 86.53 and 88.14.
                           output value of the CTSP.   Official website      ◉ ◉ 3 Manufacturers received
                           Therefore, smooth and      announcements            water and energy conservation
                           unimpeded communication
                  Park                                                         counseling.
                           with manufacturers is
               Enterprises                                                   ◉ ◉ Co-organized 2 CSR lecture
                           maintained at all times , and
                                                      Official Documents       and experience sharing session
                           exchanges with industry
                                                                               with the Allied Association for
                           associations to facilitate the
                                                                               Science Park Industries.
                           economic development of
                           the Central Taiwan region.                        ◉ ◉ In 2023, the demonstration
                                                      Satisfaction surveys     site of "Service Contact Center
                                                                               of High-tech Enterprise Service
                                                                               Anti-corruption Platform in
                                                                               Science Park" was established,
                                                      Trade association
                                                                               and a total of 1 contact
                                                      seminars
                                                                               meeting, 1 self-created service,
                                                                               2 enterprise discussions, 1
                                                                               enterprise visit (deepening
                                                      Trade association
                                                                               communication) and 1
                                                      director and supervisor
                                                                               enterprise practice sharing
                                                      meetings
                                                                               were held.










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